How to get your retail omni-channel customer experience right
Mark Madden explores how retail companies can look to achieve a perfect omni-channel experience for their customers. From convenience to ease of purchase to knowing your customer.
Whether you are just starting out on your net zero journey, or want to take your sustainability strategy to the next level, time to get clarity on what all of...
Before COVID-19, 5G was a priority not only for most mobile network operators but also for government and industry. Now, the pandemic will inevitably impact 5G deployment plans and present...
CGI is exploring how the public and private sectors can become more joined up to combat the rise in violence against retail employees.
Mark Madden explores how retail companies can look to achieve a perfect omni-channel experience for their customers. From convenience to ease of purchase to knowing your customer.
Across the retail industry there are a number of future digital innovations that are being trialled and rolled out that will help solve problems for customers and staff.
How do we deliver a great customer experience? Customer experience or more accurately a great customer experience is what all organisations need to deliver; this need is particularly acute in...