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Retail & consumer services

Our experts explore how the retail, consumer packaged goods, luxury and consumer services industries can accelerate their transformation and drive greater value.

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Engineer controlling welding robotics automatic arms in automotive factory
Engineer controlling welding robotics automatic arms in automotive factory

Private networks – time to get real

An open laptop with graphs on screen, a note pad and pair of green glasses on a table facing a sunny garden.
An open laptop with graphs on screen, a note pad and pair of green glasses on a table facing a sunny garden.

Race to net zero - Why data (and a plan) are the key to winning the race

Race to net zero - Making sense of the jargon

Whether you are just starting out on your net zero journey, or want to take your sustainability strategy to the next level, time to get clarity on what all of...

5G at the time of COVID-19: the real challenges and opportunities

Before COVID-19, 5G was a priority not only for most mobile network operators but also for government and industry. Now, the pandemic will inevitably impact 5G deployment plans and present...

Why a joined-up approach is needed to combat rising violence against retail employees

CGI is exploring how the public and private sectors can become more joined up to combat the rise in violence against retail employees.

Mark Madden
Mark Madden

How to get your retail omni-channel customer experience right

2019-12-20

Mark Madden explores how retail companies can look to achieve a perfect omni-channel experience for their customers. From convenience to ease of purchase to knowing your customer.

Mark Madden
Mark Madden

There’s the blini – innovation in the retail industry

2019-08-05

Across the retail industry there are a number of future digital innovations that are being trialled and rolled out that will help solve problems for customers and staff.

ray_ffrench
Ray Ffrench

Where’s the blini? - Delivering great customer experience

2019-07-23

How do we deliver a great customer experience? Customer experience or more accurately a great customer experience is what all organisations need to deliver; this need is particularly acute in...

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