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Around the world, governments face increasing demands for easy and secure access to digital information and services. They also need to provide public services in open and transparent ways with fewer resources and at lower cost. CGI partners with hundreds of governments in Europe, North America and Asia-Pacific to transform citizen interactions while improving operational excellence and reducing costs.
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we
conducted
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interviews
with
198
client
executives
across
16
countries,
who
indicate
a
continued
focus
on
meeting
citizen
expectations.
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were
conducted
before
and
after
the
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stay
relevant,
it’s
increasingly
important
for
organisations
to
leverage
new
technologies
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deliver
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customer-centric
service.
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