Focusing on citizens and the workforce
The highest impact macroeconomic trend for state, provincial and local government clients in 2022 is technology and digital acceleration, due to rising citizen digital expectations. Changing social demographics, including aging populations and talent shortages, is the next highest impact macro trend, followed by climate change and the energy transition.
Top trends and priorities continue to centre around improving citizen services and experiences. The future of work emerges as a new top trend, especially for business leaders. Additionally, culture change and change management are top barriers to achieving business priorities, while recruitment and retention are increasingly challenging.
Cybersecurity persists as a top concern and priority. Legacy systems pose significant challenges to implementing digital strategies; and, executives indicate significant growth in the use of IaaS, PaaS and SaaS, especially among digital leaders.
View key findings from our conversations with state and local government executives in 2022 below, or download our report.
For more insights on macro trends, including social demographics, climate change, deglobalisation, technology acceleration, and supply chain reconfiguration, read our summary.