We met with 117 corporate and transaction banking executives to understand their top priorities and how they are adapting to key trends shaping their organisations. This year, digital transformation increases in importance as an industry trend, as executives seek to achieve the following business and IT priorities:
- Manage risk and compliance
- Enhance data governance and management
- Drive sustainable growth
- Modernise infrastructure and applications
85%use the cloud to store business and customer data43%rate their operating model as highly agile in addressing digitisation26%are in the implementation stage for traditional AI
- 94%
are reporting on the country of residence for data assets- 54%
are producing results from their data privacy and protection strategies for their partner ecosystems- 35%
say a shifting world economic order, including supply reshoring, has a major impact on the organisation- 31%
are enhancing digital transformation, automation and AI adoption to minimise risk arising from macro trends
Organisations generating expected results from their digitisation strategies—the digital leaders—share common attributes that enable them to accelerate outcomes compared to others.* For example, in corporate and transaction banking, digital leaders:
Produce results from their data privacy
and protection strategy
extending to the ecosystem
vs. others*
Have a holistic data strategy extending to the ecosystem
vs. others*
Business models are highly agile to adapt to digitisation
vs. others*
* "Digital leaders” are those producing expected results, and “others” are those building or launching their digital strategies.
pp = percentage points
At CGI, we work with corporate and transaction banks to improve efficiencies, enhance the customer experience, manage risks and drive sustainable growth through digital technologies. Learn more:
Business consulting Digital transformationArtificial intelligence Cyber security
