The 2023 CGI Voice of Our Clients presents the findings from our one-on-one interviews with 1,764 executives across the industries and geographies we serve. In this publication, we examine the most impactful macro trends for our clients in 2023.
CGI consultants compare anonymised data among peers, across industries and geographies, based on a knowledge-base that represents 1 million data points provided from more than 8,000 discussions with executives for the last 5 years alone.
Executives indicate progress with producing results from their digital strategies, with 30% achieving such results in 2023. In examining the insights from these digital leaders, some common attributes emerged.
Listening to the Voice of Our Clients: Utilities culture shifts are improving agility and innovation
5 April 2021 Utilities are accelerating change to address near-term challenges. But also, they must plan for large-scale shifts in areas such as talent resourcing, austerity and lengthened recovery, offerings and partnership evolution and more.
CGI’s Insights to Action Report presents the global insights and perspectives we gain from listening to our clients, and showcases the innovative work we are doing to support them in becoming digital enterprises.
8 November 2020 In this blog, Peter offer recommendations to help utilities build a digital future that’s better than the old normal.
3 November 2020 In this blog, Andy provide six recommendations for driving greater results from digitization in retail banking based on our 2020 CGI Client Global Insights.