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CGI is confronting the industry’s need for process automation head-on with the release of our next-generation credit management platform, CGI Credit Studio. Utilising workflows modeled with BPMN, CGI Credit Studio leads to significant improvements to credit operations.

CGI is addressing these challenges through the use of artificial intelligence (AI) and machine learning (ML), and this is creating new opportunities to improve the customer experience in collections.

Executives indicate progress with producing results from their digital strategies, with 25% achieving such results in 2022. In examining the insights from this 25% who are digital leaders, some common attributes emerged.

In today’s reality, where change is accelerating, digital leaders recognise the need to sense and respond to change quickly and to design their business and operating models to be agile. It is no longer enough to be the most efficient...

Executives indicate accelerated progress from their digitization strategies. In examining the attributes of the 20% who are producing results, common attributes emerge. Digital leaders collaborate and innovate more and achieve closer alignment between business and IT.

In this paper, CGI outlines a new way of looking at payments modernisation, refocusing on the payment service user—typically the retail or commercial customer of a financial institution.

Executives indicate accelerated progress from their digitization strategies. In examining the attributes of the 20% who are producing results, common attributes emerge. Digital leaders collaborate and innovate more and achieve closer alignment between business and IT.

Data is to the 21st century what gasoline was to the 19th: an initially undervalued commodity that became incredibly valuable. In our information age, it’s the data - its ownership, control, and use - that determines success or failure in...

In this white paper, our banking experts focus on digital currencies issued by central banks referred to as Central Bank Digital Currencies (CBDC)