Resource center

Rich Hampshire
Rich Hampshire

The role of digitalisation in delivering a just energy transition

6 December 2023 Current estimates from the International Energy Agency (IEA) show energy consumption accounts for more than three-quarters of total greenhouse gas emissions globally. No surprise then that how to decarbonise energy use is a significant topic at COP28. In this blog...

Tara McGeehan
Tara McGeehan

Climate action: Commit to something, but make sure it’s green

4 December 2023 In recent years Environmental, Social and Governance (ESG) policies have been rightly pushed to the top of the agenda for governments and businesses alike. From natural disasters to increasing social inequity, the need for change is becoming more and more...

Alex Woodward
Alex Woodward

Six top tips this Cyber Security Awareness month

6 October 2023 To be cyber secure, you need to be cyber aware. That means understanding where you are in the cyber world and making sure your security is robust enough to tackle the latest cyber threats.

Eliza Lott
Eliza Lott

How artificial intelligence is impacting the future of work in financial services operations

22 September 2023 AI provides an opportunity to retrain the workforce on more complex and challenging work, including additional AI tool applications to further increase efficiency and improve the customer experience. The magnitude of near-term impact will vary by operational area.

Jennifer Ricker
Jennifer Ricker

Demystifying AI: Why government organizations should embrace AI to increase efficiency, reduce risk, and overcome workforce shortages

7 September 2023 Government organizations can leverage artificial intelligence and automation to increase efficiency, reduce risk, and overcome workforce shortages.

Nima Samsami, CGI
Nima Samsami

Can AI make government services more human?

31 July 2023 While much attention on artificial intelligence (AI) has been focused on the commercial sector, AI and the public sector is a perfect fit. In fact, there are many use cases already for using AI to digitalize government services, including improving...

Alan Nunn
Alan Nunn

Data and AI: the key to improving Telco network reliability and customer satisfaction

8 June 2023 We all rely on broadband connectivity in our everyday lives, yet we so easily take it for granted. Whether it’s using social media to keep up with family and friends, or online shopping, banking, booking a table at our favourite...

Sean Devaney
Sean Devaney

2021, the year of Open Banking payments

20 August 2021 In this piece we want to look at where Open Banking is heading in the UK and what may be some of the lessons applicable to Australia where Open Banking data sharing is now live and continuing its phased rollout...

Karen Brown
Karen Brown

3 success factors for moving payments to the public cloud

27 July 2021 This CGI blog post discusses three success factors for moving payments to the public cloud.