One of the leading paint companies globally chose to partner with CGI to set up jointly staffed agile scrum projects, to develop and maintain key applications, in support of its business strategy of global industry leadership.
Fragmented supplier landscape
The R&D department is responsible for maintaining and developing applications that support the core business. In working with a number of suppliers the company wanted to limit the amount of time spent on screening resumes to interview relevant candidates. They were struggling to maintain staffing at the desired level, mostly due to labour scarcity, especially in this domain.
Managed Resourcing Model
As a long-term IT partner, CGI has come to really understand the technology and business environment, with its challenges in creating a more sustainable IT resourcing approach. The team co-created a model (see picture below) to move from staff augmentation to Managed Resourcing.
“We were screening a lot of resumes from multiple suppliers, but real quality was often below expectations, which lead to challenges in getting planned work done.”
- Technology Manager
Stability and Innovation
The CGI team has shown strong performance meeting the KPI’s quarter on quarter. But that is not everything. Being focused on continuous improvement and innovation, various assets are now created for knowledge sharing when on boarding new members.
Are you interested in setting up a managed resourcing approach, then contact Willem Jan de Graaff for more information.
