From smart meter data to smarter grid operations Every day, utilities collect large volumes of data from advanced metering infrastructure (AMI), capturing detailed information on consumption patterns, voltage performance and asset behavior across the grid. This data has the potential...
For many infrastructure and operations teams, incident management remains a reactive process. Tickets are reviewed, prioritised and resolved one at a time, often under pressure and with limited context. While most organisations have mature ticketing systems in place, they still...
In the latest Energy Transition Talks episode, Peter Warren speaks with Joyce Solomon, Data Analytics Manager for AMI at Southern Company, and Doug Leal, Vice-President, Data Analytics and AI at CGI, about how utilities can turn trusted data into scalable...
AI can’t keep its promises on broken platforms
27 April 2026 Recently, I have spent a lot of time with energy and utilities leaders discussing AI, agentic systems and the move from experimentation to operational value. The ambition is clear. Intelligent grids, predictive operations and AI-driven customer journeys...
Since the 1970s, we’ve helped organizations lead the evolution of infrastructure, as they modernize, digitize and decarbonize at scale.
At CGI, we help Distribution System Operators understand true transformer capacity and extend asset life. Our CGI RTU-driven Power Transformer Manager provides real-time thermal insight, predictive cooling and dynamic rating. It improves utilisation of existing infrastructure and supports safe emergency...
Daniel McLeod Head of Customer Technology, CitiPower and Powercor Melbourne, Australia Congratulations to CGI on celebrating 50 years in business, partnering with clients around the world. CitiPower and Powercor and CGI have been working together in Australia for over 25...