Summary

Are you ready to take the next step in personalising your customers’ experience and preparing for the future of intelligent collections?

Today, credit and collections analytics are being used for more than reducing operational and business risk. Technology advances have provided organisations with an overwhelming amount of customer data—but, even with all this data, organisations struggle to answer these questions:

  • How well do we know our customers?
  • Can we provide them with a tailored and results-driven credit and collections journey?

CGI Pulse Decision Engine is a suite of technologies for embedding intelligence using ML and AI-driven tools and includes end-to-end capabilities to facilitate a personalised customer journey. This innovative solution leverages data-driven decisions, conversational AI, optimised rules, and the ability to capture key metrics that will deliver insights to rapidly drive change.

Join our webinar to explore the possibilities with CGI Pulse Decision Engine to take the next step in improving your customer’s experience and prepare for the future of intelligent collections.

Speakers:

Leni Brigham - Credit Advanced Analytics Offerings Lead - CGI

Dr. Bharath Gangula - Head of Artificial Intelligence Products & Solutions - CGI

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