customer experience

Improve customer experience through personalized services and offerings, combining all customer data with real-time social interaction information, to create an actionable understanding of customer attitudes and behaviours.

patient care

Improve patient care and support a sustainable healthcare system by optimizing treatments leveraging the results of advanced analytics on medical data, optimized data sharing and fraud detection.


citizen safety and security

Improve citizen safety and security through real-time analytics and citizen interaction in preventing incidents and optimizing timely and adequate response of emergency and security services.

CGI can help. Our Data2Diamonds™ framework is a blueprint for success in putting information to work. We have more than 4,000 professionals devoted to business intelligence and information management. Our experts work with clients in all sectors across the globe to meet the everyday challenges of business intelligence and help clients gain the competitive edge that comes from savvy personalized analytics.


As an end-to-end IT services provider, CGI offers the full range of business intelligence services for our clients, including consulting, integration of all major vendor applications, managed services and cloud-based, hosted systems. Read more about our focused offerings for customer intelligencenext generation information warehouse and Data2Diamonds™ services.


In Australia, our Enterprise Information Management team focuses on solutions based on Microsoft’s business intelligence platform (SQL Server 2012). Our capabilities include:


  • Reporting and Performance Management Dashboards
  • Data Warehousing
  • Master Data Management


Contact us to learn more about how your organization can harness the power of business intelligence to improve your operations, better connect with and serve customers, and more effectively compete in today’s business environment.