Learn more about the advantages of hyper-automation

Gain access to industry-leading artificial intelligence (AI) capabilities and end-to-end AI life cycle services through CGI PulseAI. Our hyper-automation and decision engine platform uses AI and machine learning models to deliver high-performance intelligent process automation while easily integrating with existing systems.

Maximize operational efficiency through high-performance intelligent process automation

Our pre-trained artificial intelligence models deliver results with a 90% plus accuracy rate.

Accelerate time to deployment

Our suite of artificial intelligence services reduces project life cycles from six plus months to eight weeks or less.

Benefit from total customization

We offer a range a flexible deployment options and pre-built data connectors.

Hyper-automation core capabilities

Natural language processing


  • Pre-defined classifiers
  • Custom classifiers


  • SDS automation
  • Invoice automation
  • Loan reconciliation
  • Custom extraction pipeline

Intelligent content management

  • Content discovery
  • Content deduplication
  • Metadata management

Sentiment recognition

  • Sentiment analysis and document insight
  • Social feed analysis

Computer vision

Visual intelligence

  • Table detection
  • Symbol classification
  • Handwriting recognition
  • Custom vision pipeline
  • Optical character recognition

Audio processing

Acoustic intelligence

  • Speech-to-text
  • Text-to-speech
  • Custom acoustic pipeline


Decision engine core capabilities

Customized machine learning-based predictions

  • Deliver pre-built collections models
  • Predict customer behaviour
  • Enable data-driven decisions
  • Create tailored customer journeys

Conversational artificial intelligence

  • Automate agent conversations
  • Provide human-like intelligent conversations
  • Enable omni-channel bi-directional experience
  • Enable dynamic workflows

Dynamic rule learner

  • Optimize decision trees automatically
  • Use history to drive predictions
  • Simplify business rules

Unsupervised artificial intelligence

  • Capture key metrics
  • Mine mountains of data
  • Find micro-segments and patterns
  • Deliver insights to drive change quickly


Person placing post its on a board

CGI PulseAI Orchestrator

Develop custom workflows with a visual workflow canvas.

data warehouse

CGI PulseAI Connect

Leverage pre-built connectors to plug CGI PulseAI into your data sources and downstream applications.

Person’s hand touching a digital device

CGI PulseAI Data Studio

Annotate documents and images for custom and pre-built models.

CGI Pulse Learner

CGI PulseAI Learner

Train your own custom AI/ML models in a no-code environment.

CGI Pulse Monitor

CGI PulseAI Monitor

Analyze the outputs of your models directly from advanced analytics dashboards.

Person in home office

CGI PulseAI Operations Platform

Move models from training to deployment and manage them through an end-to-end operations platform.