What is CGI SensorInsights360 for Utilities?

CGI SensorInsights360 is a secure, cloud-native IoT and analytics platform that gives electricity, gas and water providers real-time visibility across their operations. By integrating sensors, data acquisition and asset management, it enables smarter decisions, faster responses and better outcomes across the network.

Sector challenges we help address:

  • Rising operational and maintenance costs

  • Limited real-time visibility of assets and infrastructure

  • Delayed response to outages and service incidents

  • Ageing infrastructure and resource constraints

  • Disconnected data across legacy and siloed systems

  • Increasing environmental and compliance pressures

How does CGI SensorInsights360 work?

CGI SensorInsights360 brings together the critical components needed for smarter, data-driven utility operations. From data collection to real-time supervision and actionable analytics, the platform delivers a complete view of your infrastructure—designed to help you improve performance, respond faster and reduce costs.

Data acquisition

CGI SensorInsights360 integrates with a wide range of operational technologies - including IoT sensors, SCADA systems and smart meters. Its inbuilt historian and time series database securely capture high-frequency data over time, enabling long-term analysis, compliance reporting and deep operational insights.

Outcome: Continuous, secure data capture that provides the foundation for smarter decision-making and proactive asset management.

Supervision

The platform enables real-time supervision of assets through visual dashboards, automated alerts and trend analysis. Utilities can detect anomalies, monitor performance and receive instant notifications of potential issues—helping teams act quickly and reduce unplanned downtime.

Outcome: Faster incident detection, improved response times and enhanced operational resilience.

Reporting and analytics

CGI SensorInsights360 transforms raw data into actionable insights through interactive dashboards, historical reports and advanced analytics. Utilities can track KPIs, forecast asset behaviour and uncover optimisation opportunities using predictive models and AI-driven analysis.

Outcome: Informed decisions, targeted maintenance strategies and measurable operational improvements.

Why choose CGI SensorInsights360?

Built on decades of experience CGI delivers a platform that integrates easily with existing systems to support smarter decisions and more reliable operations. Its modular, secure design helps providers reduce outages, improve asset performance and meet sustainability goals - delivering measurable outcomes for customers and communities.

Ways CGI SensorInsights360 supports smarter decision-making for Utilities

Water wastage 

Reduce water loss through proactive leak detection
CGI SensorInsights360 uses real-time monitoring to detect pipe leakages early, enabling targeted maintenance and reducing non-revenue water loss.

Benefits:

  • Supports preventative maintenance strategies
  • Reduces water loss and related costs
  • Improves regulatory compliance
Waste management

Optimise operations and improve treatment outcomes
By integrating sensor data from waste facilities, the platform helps reduce manual monitoring and improve the efficiency of waste treatment processes.

Benefits:

  • Minimises manual labour and operational overhead
  • Enhances environmental performance
  • Increases service delivery reliability
Physical intrusion management

Enhance security for critical infrastructure
Sensors detect unauthorised access to sensitive sites, enabling instant alerts and fast response.

Benefits:

  • Improves site safety and asset protection
  • Reduces risk of operational disruption
  • Enhances regulatory compliance
Asset monitoring

Improve asset longevity through predictive maintenance
Monitor infrastructure in real time to anticipate failures and reduce downtime.

Benefits:

  • Enables predictive maintenance planning
  • Reduces unplanned outages and repair costs
  • Extends asset life