Responding to constituents’ questions regarding their health and safety is a top priority for government agencies around the world. Drawing upon a long-term partnership with the British Columbia Ministry of Health, CGI collaborated with Google and five provincial government agencies...
How automation can improve pandemic response in health care
November 18, 2020 This blog discusses how health care organizations are using robotic process automation (RPA) to address needs created by the pandemic.
In this paper, we offer insights and recommendations for retail organizations to create differentiated value faster through relevant innovation, agility and cost reduction.
Moving from automation to hyper-automation in challenging times
August 4, 2020 In recent years, robotic process automation (RPA) has received a lot of attention—both positive and negative. Some argue that RPA leads to job losses by taking over repetitive and simple tasks typically performed by people, while others assert that RPA...
Helping a major Canadian bank automate financial relief programs to optimize costs and customer care
In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the...
Since the COVID-19 outbreak, hospitals, clinics and first responders have been dealing with rapidly increasing patient volumes—a situation exacerbated by a critical shortage of medical devices, drugs, protective personal equipment (PPE) and personnel. As the pandemic continues to spread, it...
This future scan provides a big picture view of maturing, scaling and emerging technologies that are helping enterprises drive innovation, change and agility in today’s increasingly competitive marketplace.