Retail, consumer and services

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Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19

To support the reopening of economies and society, governments in many countries gradually are lifting restrictions imposed during the first phase of the pandemic crisis. As business owners prepare to restart or launch operations, they must navigate a new “business...

For nearly two months, French consumers have been confined, and retailers have become their sole means of obtaining supplies during this time. Faced with an unprecedented challenge, Carrefour—a leading global retailer—had to respond quickly by securing their supply chains, ensuring...

Learn how CGI is collaborating with Pirkanmaan Voimia to digitalize its food services using CGI’s Aromi solution.

In 2019, we conducted in-person interviews with 153 client executives in the retail, consumer packaged goods, wholesale and consumer services sectors, who indicate data insight and omni-channel services as the driving forces of change this year, spurred by a focus...