Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19
To support the reopening of economies and society, governments in many countries gradually are lifting restrictions imposed during the first phase of the pandemic crisis. As business owners prepare to restart or launch operations, they must navigate a new “business...
Helping a major Canadian bank automate financial relief programs to optimize costs and customer care
In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the...
Since the COVID-19 outbreak, hospitals, clinics and first responders have been dealing with rapidly increasing patient volumes—a situation exacerbated by a critical shortage of medical devices, drugs, protective personal equipment (PPE) and personnel. As the pandemic continues to spread, it...
For nearly two months, French consumers have been confined, and retailers have become their sole means of obtaining supplies during this time. Faced with an unprecedented challenge, Carrefour—a leading global retailer—had to respond quickly by securing their supply chains, ensuring...
3 approaches for proactive responses to supply chain impacts in manufacturing
April 17, 2020 In this blog, we explore some of the pressing impacts and share a few approaches that could help manufacturers accelerate their efforts to respond, then rebound when ready and reinvent for the longer term.
Advancing digitization and reducing costs to support a rebound in transportation
April 17, 2020 The transport and logistics industry relies heavily on the business continuity of global supply chains and the freedom to transport people, goods and services locally and globally. With production decreasing dramatically in key manufacturing hubs, consumer demand falling, borders closing...