A large technology company’s collections department faced low contact rates, high call center dependency and operational inefficiencies. The work improved prediction accuracy and accelerated the client’s artificial intelligence (AI) and machine learning (ML) journey without deploying or upgrading systems. It...
SMMT has partnered with CGI to build and run a new Vehicle Safety Recall Service, resulting in better safety measures and compliance in the auto industry.
The Bank is integrating a new global product into its Digital Omni Channel platform. The task involves working with the product team to define the product end points, and working with internal teams to integrate and enable end to end...
Helping a top trade finance bank adopt an end-to-end global trade solution that centralised operations and enhanced their customer experience.
Centralising an Australian bank's payments systems into one platform to drive growth and business profitability.
Helping a major Canadian bank automate financial relief programs to optimize costs and customer care
In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the...