At the recently concluded DTW Ignite 2025 hosted by TM Forum at Copenhagen, Agent Fabric Phase II, a catalyst project co-developed by CGI and a consortium of global telecom leaders, secured two prestigious innovation awards under the Open Innovation Catalyst category:
- Most Innovative & Futuristic Catalyst
- Best Use of AI & Automation Catalyst
This award-winning agentic AI-based architecture, Agent Fabric Catalyst, powered by an intelligent network operations accelerator developed by CGI demonstrates the value of a solution where multiple specialized AI agents collaborate, sharing context in real time to manage network operations seamlessly. By moving away from monolithic solutions. Telcos can create a flexible ecosystem of AI agents that are orchestrated automatically, quickly adapt to change, ensuring faster recovery times, optimized network performance, and enhanced customer experiences.
Built on TM Forum’s Autonomous Networks Level 4 architecture, Agent Fabric Phase II sets a new benchmark for scalable, intelligent network operations and acts as a real-time orchestrator for various observability and optimization tasks across Operations Support Systems (OSS), Business Support System (BSS), transport, and Radio Access Network (RAN) systems. It is fully aligned with TM Forum’s Autonomous Networks Level 4 architecture and demonstrates effective SLA management and issue resolution across domains in a multi-vendor setup.
Developed in collaboration with leading telecom operators, this project reflects a shared commitment to innovation, standardization, and real-world impact—advancing autonomous network evolution and shaping the next era of digital infrastructure.
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