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Marcus Martinez, Director of Open Banking at CGI discusses how Open Banking can help banks to use the same language to create a standardised landscape to exchange data, leading to better management of complexity.

Marcus also explores what the future might hold for customer expectation within the banking eco-system, such as the use of data to reduce the friction from traditional processes like on-boarding, account closures or even new product applications.

Find out more about CGI in Open Banking or contact Marcus Martinez