Top trends and priorities focus on sustainability and AI-powered transformation

We met with 85 transport and logistics executives to understand their top priorities and how they are preparing for and adapting to key trends shaping their organizations. This year, sustainability, compliance, resilience and digital adoption are trending as executives seek to achieve the following business and IT priorities:

  • Upskilling employees in digital and AI
  • Embedding sustainability into core business strategies
  • Modernizing operations to meet evolving regulations
  • Enhancing resilience in global supply chains
  • Accelerating digital adoption to meet customer demand
Courier man signing on tablet for delivery boxes

Business models adapt to support AI-driven operations

#1 business priority
enhancing customer experience
64%
intend to sustain or increase OpEx budgets over the next year
59%
plan to apply GenAI to enhance production and operations

Geopolitics, workforce shifts and sustainability reshape the industry

  • 72%
    cite climate change, including the energy transition, as the top macro trend
  • 71%
    identify shifts in political, fiscal and regulatory environments as a close second macro trend
  • 57%
    cite changing social demographics as an emerging macro trend—an increase of 8pp from last year
  • 71 %
    identify sustainability as core to creating long-term value for stakeholders
Cargo ship

Digital leaders excel in agility and ecosystem-wide data strategies

Up 16pp from last year, 47% of organizations generating expected results from their digitization strategies—the digital leaders*—share common traits that help them deliver superior performance. In transport and logistics, digital leaders:

Health digital attribute 2

Produce results from their data privacy and protection strategy extending to the ecosystem

+45pp

vs. others*

computer screen with X mark icon

See legacy systems as very challenging to digital implementation

 

+22pp

vs. others*

Have highly agile business models to address digitization including integration of new technologies

Have highly agile operating models that can adapt to digitization

 

+35pp

vs. others*

* Digital Leaders are producing expected results from their digital strategies, and “others” are those building or launching their digital strategies

pp = percentage points

At CGI, we empower transport and logistics leaders to leverage real-time data, modernize their business models, and build resilient, sustainable operations—all while ensuring regulatory compliance. Learn more about:

 

Business consulting    Artificial intelligence    Cloud and IT modernization  Cybersecurity Sustainability and ESG advisory

 

 

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