Collections leaders constantly face balancing the same priorities: improve recovery performance, reduce cost-to-collect and deliver fair, consistent customer treatment. To address these priorities, AI in collections is steadily gaining traction. AI-assisted collections capabilities can reduce manual effort, improve documentation quality...
From smart meter data to smarter grid operations Every day, utilities collect large volumes of data from advanced metering infrastructure (AMI), capturing detailed information on consumption patterns, voltage performance and asset behavior across the grid. This data has the potential...
For many infrastructure and operations teams, incident management remains a reactive process. Tickets are reviewed, prioritised and resolved one at a time, often under pressure and with limited context. While most organisations have mature ticketing systems in place, they still...
We help NATO use AI and secure communications to accelerate decisions, strengthen collaboration and modernize alliance-wide operations.
When I joined CGI as an intern in the Melbourne office, I was keen to apply my university learning to a real project. As a fourth-year student studying Advanced Computing and Mathematical Sciences, I had built strong technical skills. I...
CGI is one of the few providers whose technology innovation helps financial services leaders power the global payments ecosystem.
For 50 years, we’ve supported spacecraft operations and ground control systems, optimizing mission performance for space agencies.
For five decades, CGI has helped clients build the future—faster, smarter, and with measurable outcomes. One of the clearest examples of this legacy is our 20-year history of designing, building, and operating global capability centers (GCCs) for organizations across industries...
We help clients across the healthcare ecosystem shape systems that enable safer, faster, more personalized care.