An integrated, end-to-end approach to collections like no other
CACS X helps lenders overcome challenges related to cost pressures, multi-vendor management, dynamic compliance, and out of date processes, technologies and systems.
Providing business agility and an improved customer and agent experience, CACS X is an intuitive, modern and robust collections solution that can deliver value in as little as three months.
in outstanding debt processed daily for the world's largest financial institutions
proven track record in cost savings and a 5-20% increase in debt collected
implementations for some of the world's largest organizations in 60+ countries
Transforming the collections industry for 40+ years
With decades of collections experience, we offer next-generation default management that reflects major technology investments and a steadfast commitment to helping clients transform debt management and recovery.
Serving 15 of the top 20 banks in the world with 14,000 banking professionals, we can help you streamline debt management, reach new customer experience heights, and drive IT innovation that increases profit and accelerates growth.
Meet your customers digital expectations with 24x7, event-driven collections and real-time triggers for the next best action.
Self-service and virtual agents
Expand your channels and penetration rates by providing customers with the benefits of intuitive self-service tools and agentless collections.
Improved customer experience
Artificial intelligence and machine learning enable you to better understand your customers, while agile decisioning helps you deliver a tailored customer journey.
Our “function by function” deployment approach empowers you to deliver more benefits and value to your customers.