CGI Credit Studio for collections re-certified as ‘Arum Approved System’ CGI Credit Studio for collections, a core component of our credit management platform, has once again been recognized as an Arum Approved System. The independent certification reaffirms our position as...
A large technology company’s collections department faced low contact rates, high call center dependency and operational inefficiencies. The work improved prediction accuracy and accelerated the client’s artificial intelligence (AI) and machine learning (ML) journey without deploying or upgrading systems. It...
The Bank is integrating a new global product into its Digital Omni Channel platform. The task involves working with the product team to define the product end points, and working with internal teams to integrate and enable end to end...
CGI is addressing these challenges through the use of artificial intelligence (AI) in debt collection and machine learning (ML), and this is creating new opportunities to improve the customer experience in collections.