John has over 27 years of experience in information technology. He has significant expertise in Operations and Service Delivery (software development, system integration & verification, customer support and project management) as well as people management.

John is responsible for the Telco domain within Australia. This entails a spread of clients and associated project (waterfall, agile) and service (helpdesk) deliveries across OSS, Charging, Assurance and Mobile Entitlement functions.