Collections leaders constantly face balancing the same priorities: improve recovery performance, reduce cost-to-collect and deliver fair, consistent customer treatment. To address these priorities, AI in collections is steadily gaining traction. AI-assisted collections capabilities can reduce manual effort, improve documentation quality...
CGI Credit Studio for collections re-certified as ‘Arum Approved System’ CGI Credit Studio for collections, a core component of our credit management platform, has once again been recognized as an Arum Approved System. The independent certification reaffirms our position as...