4 August 2026 A quiet revolution with global implications Global Capability Centers (GCCs) have long been part of enterprise globalization strategies—but today, they’re undergoing a seismic transformation. No longer just cost-arbitrage extensions of...
CGI, one of the largest independent IT and business consulting services firms in the world, today announced it has achieved two Databricks Brickbuilder Specialisations in Public Sector and Generative AI (GenAI). The specialisations recognise CGI's proven history of helping organisations...
CGI (TSX: GIB.A) (NYSE: GIB), one of the world’s largest independent technology and professional services firms, today announced it has earned Solutions Partner* with certified software** designation for its enterprise resource planning (ERP) platform for governments, CGI Advantage ® within...
CGI (TSX: GIB.A) (NYSE: GIB), one of the largest independent IT and business consulting services firms in the world, today released the findings of its annual global proprietary research based on discussions with more than 1,800 business and technology executives...
Collections leaders constantly face balancing the same priorities: improve recovery performance, reduce cost-to-collect and deliver fair, consistent customer treatment. To address these priorities, AI in collections is steadily gaining traction. AI-assisted collections capabilities can reduce manual effort, improve documentation quality...
For many infrastructure and operations teams, incident management remains a reactive process. Tickets are reviewed, prioritised and resolved one at a time, often under pressure and with limited context. While most organisations have mature ticketing systems in place, they still...
In the latest Energy Transition Talks episode, Peter Warren speaks with Joyce Solomon, Data Analytics Manager for AMI at Southern Company, and Doug Leal, Vice-President, Data Analytics and AI at CGI, about how utilities can turn trusted data into scalable...