From smart meter data to smarter grid operations Every day, utilities collect large volumes of data from advanced metering infrastructure (AMI), capturing detailed information on consumption patterns, voltage performance and asset behavior across the grid. This data has the potential...
For many infrastructure and operations teams, incident management remains a reactive process. Tickets are reviewed, prioritised and resolved one at a time, often under pressure and with limited context. While most organisations have mature ticketing systems in place, they still...
In the latest Energy Transition Talks episode, Peter Warren speaks with Joyce Solomon, Data Analytics Manager for AMI at Southern Company, and Doug Leal, Vice-President, Data Analytics and AI at CGI, about how utilities can turn trusted data into scalable...
Read how with the help of big data and predictive analytics CGI has helped a Dutch water supply company detect and repair leaks more quickly and easily, potentially saving the company millions of Euros.
Data and AI: the key to improving Telco network reliability and customer satisfaction
8 June 2023 We all rely on broadband connectivity in our everyday lives, yet we so easily take it for granted. Whether it’s using social media to keep up with family and friends, or online shopping, banking, booking a table at our favourite...
CGI is addressing these challenges through the use of artificial intelligence (AI) in debt collection and machine learning (ML), and this is creating new opportunities to improve the customer experience in collections.
CGI has signed a six-year extension to its contract with City of Edinburgh Council, extending the global IT and business consulting services company’s role as primary provider of end-to-end managed IT services to the local authority until 2029.