Freedom of Information made simpler, safer and compliant

Managing Freedom of Information requests is complex, time-critical and highly scrutinised. Government teams face rising request volumes, strict statutory deadlines and increasing privacy risks.

We help you manage FOI and Privacy requests securely, efficiently and with confidence.

Our FOI platform digitises the full request life cycle, from intake to disclosure, while protecting sensitive information and strengthening compliance.

 

Built for government FOI teams

Freedom of Information is central to transparent government. It also demands rigorous control, auditability and secure handling of information.

Our solution supports FOI teams to:

  • Respond on time and meet statutory obligations

  • Protect personal and sensitive information

  • Reduce manual effort and administrative burden

  • Gain clear visibility across caseloads and performance

We work alongside government teams to modernise FOI operations without disrupting existing processes.

 

 

Rapid digital government services

 

An end-to-end FOI and privacy solution

Our FOI platform is built on the AMANDA case management system and extended with CGI capabilities for automation, search and secure collaboration.

It supports the complete FOI and Privacy life cycle, including:

Digital intake and lodgement

Citizens and applicants submit requests through a secure, accessible online portal. Structured forms guide users and reduce errors. The portal meets WCAG 2.1 accessibility standards and works across devices.

Case management and workflow

Requests are routed automatically with configurable workflows, SLAs and escalation rules. Teams manage all activity in a single case view, with full audit trails.

Secure document handling and redaction

Integrated OCR, document conversion and redaction workflows help protect privacy and sensitive information. All actions are logged and traceable.

Collaboration and consultation

The platform supports internal and external consultations with role-based access and secure collaboration spaces.

Reporting, analytics and auditability

Dashboards and reports provide visibility of volumes, timeliness and compliance. Detailed audit logs support statutory and regulatory reporting.

Reduce effort and risk

Automation removes manual FOI tasks, so teams can focus on decisions, not administration.

Security and compliance built in

We protect sensitive information with strong access controls, encryption and full auditability.

Flexible and future-ready 

The platform adapts to new policy, legislation and demand, without complex reconfiguration.

Proven at enterprise scale

Our FOI platform is already in operation across large government environments.

We have delivered solutions across Canada, the United States, and the UK, adapting to different FOI and privacy legislation while standardising processes and improving compliance and reporting.

Why work with us

We bring together global FOI experience with local government delivery.

  • Proven FOI expertise across multiple jurisdictions

  • Deep government integration experience in complex environments

  • Security-first approach aligned to government standards

  • Long-term partnership mindset, working side by side with your teams

 

Talk to us about modernising FOI

If you are reviewing your FOI processes, planning a system replacement, or responding to growing demand, we can help.

Speak to our FOI specialists to explore how our platform can support your team.