Global market intelligence firm IDC releases its 2021 IDC MarketScape: Worldwide Digital Strategy Consulting Services 2021 Vendor Assessment

In these unprecedented times, an increasing number of organizations across sectors are investing in digital strategies to drive agility, innovation and growth. Based on our interviews with 1,700 business and IT executives in the 2021 CGI Voice of Our Clients, the top cited trend for 2021 is becoming digital to meet customer and citizen expectations. Our findings cite that clients have accelerated progress with producing results from digitization strategies, up from 16% in 2020 to 20% in 2021. While achieving results from digitization strategies has accelerated year-over-year, challenges remain as 80% do not feel their strategies are producing results.

The pressure to digitize coupled with a myriad of challenges in executing a digital strategy have led to an increased demand for digital strategy consulting services. In response to this demand, the International Data Corporation (IDC) issued its 2021 IDC MarketScape: Worldwide Digital Strategy Consulting Services 2021 Vendor Assessment.

Client feedback on our digital strategy consulting services

A significant component of the IDC MarketScape assessment is an analysis of buyer perceptions. Three key strengths identified by CGI clients include our insights, action orientation and people quality.

Clients had this to say about our work:

  • "CGI are really good at understanding us; they adapted well to our context, which is very political. We had a lot of changes to our internal organization, and they adapted well to these changes."
  • "CGI don't bring me something that's generic. They really work on adapting their approach to our specific strategic needs; their advice is very specific."
  • "They are really good at aligning their interests with ours; they work hard seven days a week. The insight that CGI gave me helped me to build my three-year strategic plan. It was not just a report; it was really on point."
  • "The work we've done with CGI's digital strategy consultants has been excellent. They worked hard to develop our digital strategy and take it from theory to practical implementation."

The assessments notes that we are a “good choice for organizations looking for a pragmatic and action-oriented consultant with a strong focus on technology transformation.”