Retailers are under pressure to create seamless customer experiences while improving productivity, controlling costs and navigating increasingly complex operations. At the same time, fragmented data and disconnected processes can limit confident decision-making and make it harder to turn AI investments into everyday business value.
Visit CGI at Booth 2227 to discover how we’re helping retailers reduce friction across the value chain, from stores and digital channels to data, AI and supply chains. Explore practical approaches to unified commerce, trusted data, AI in retail and operational efficiency that help retailers simplify operations, strengthen decision-making and deliver better customer experiences.
Creating seamless experiences across stores, digital channels and supply chains requires more connected operations. CGI helps retailers reduce friction across the customer journey by connecting retail store operations, unified commerce and omnichannel execution. With better access to inventory, product and customer information, retailers can simplify operations, equip store teams to serve customers more effectively and deliver more consistent experiences across channels.
Related insights:
Fragmented data can limit visibility, slow decision-making and make it harder to scale AI effectively. CGI helps retailers strengthen trusted, governed data foundations and connect information across stores, digital channels and supply chains. This gives teams greater confidence in their decisions while helping improve inventory, merchandising and supply chain performance and creating a stronger foundation for AI.
Related insights:
Moving AI from promising pilots into everyday retail operations requires more than experimentation. CGI helps retailers bring together trusted data, governance and operational expertise to turn AI use cases into practical solutions that address real business needs. This includes agentic and embedded AI approaches that can help improve operations and deliver measurable value while maintaining appropriate governance and trust.
Related insights:
Improving productivity and resilience while controlling costs requires retailers to simplify complexity across their operations. CGI helps address these pressures through managed services, supply chain security and agility, loss prevention and cybersecurity. By strengthening operational efficiency and resilience, retailers can better protect margins while focusing resources on the areas that deliver the greatest business value.
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CGI Retail Suite is an omnichannel POS and commerce platform designed to help retailers create more connected customer experiences while improving store operations.
Supporting mobile, tablet, kiosk and fixed POS environments, CGI Retail Suite gives store teams access to inventory, product and customer information and provides flexibility across different store formats and customer journeys.
Key capabilities
- Tap to pay: Enable flexible, modern payment experiences.
- Upselling and promotions: Use targeted offers to support conversion and basket growth.
- Advertising and loyalty: Connect engagement, loyalty and monetization opportunities.
- Multi-language support: Support customer and associate interactions across 10 languages.
- Google Marketplace availability: Simplify access and deployment through the Google ecosystem.
CGI Retail Suite demos will be available at Booth 2227 during NRF 2027.
