An Enterprise Platform for Smarter Government

CGI is partnering with Australian state government departments to facilitate the digitisation and automation of critical regulatory functions by providing the robust license management software, AMANDA. 

We are a Granicus reseller of AMANDA (govService) and an AMANDA Implementation Partner. We also assist our government clients with ancillary services such as hosting, Managed Services and a 24x7 Security Operations Centre.

 

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The AMANDA government permit and licensing software, combined with CGI's implementation expertise ensure that no matter the scale or complexity, AMANDA license management software can help you digitise your most important operations efficiently.

Digitally transform your government operations

Hundreds of government agencies globally trust AMANDA to digitise and streamline critical functions:

Registration

Citizen-centric registration processes for business, individual, vehicle, herd and animal.

Licensing

Digitise licensing for business, professional, vehicle, animal, dairy, produce, alcohol & gaming, pesticide management, testing & credential management and more.

Risk Management

Develop on-line workflows for permits relating to labor, property, product and environment standards, consumer protection, OH&S, food safety and communicable disease.

Complaints & Requests

Provide modern user interfaces to handle complaints, information requests, service request and work order and compliance investigations.

Permitting & Development

Streamline processes for land development & planning, government land management, environment, assets (elevators, boilers, swimming pools etc) and water quality & environment protection.

Inspections & Compliance

Ensure local law & regulations enforcement for (for example): fire prevention & safety, building code, commercial vehicle, food safety, environmental protection, audit & investigation, restaurants etc. 

Speak with a Government Solutions Expert

Amanda licensing management software features:

Workflow Digitisation

Automate and digitise permitting, licensing, compliance, and FOI workflows, while streamlining business processes and eliminating friction in the citizen experience. Reduce errors caused by manual processing of licenses and of inspections and compliance. 

Citizen Self Service

With AMANDA license management software, contractors, builders, and residents can submit permitting and licensing applications requests, pay fees and review application progress quickly and easily using a laptop, tablet or smart phone. Accessibility is improved by removing the need to attend offices in person. 

Modern User Interface

Visualise, prototype, and create workflows without code. Help field inspectors complete cases and manage permits on the go — offline or on — with configurable mobile native apps and automated tasks.

 

Flexible and Secure

AMANDA gives you the flexibility to host on-premise or in the cloud – allowing you to set up a system that meets your needs exactly. The system is configurable and built with enterprise-grade security. Data access is secured, audit trails and variable access rights are standard. Regulatory changes can be easily accommodated.

Meet Regulatory Requirements

Amanda helps ensure all regulations are followed correctly, so you can reduce the risk of non-compliance, including for permits and licenses that impact public safety and/or the environment.

 

Revenue Attainment

Many permits and licenses come with associated fees. Amanda enables online payment options, making it easier for applicants to pay fees and fines and for you to collect revenue. Amanda can serve as the central payment processing system to help improve accounting practices and collections.