Resource center

Eliza Lott
Eliza Lott

Financial services guardrails for AI explainability, ethics and trust

29 May 2024 For centuries the financial services sector has pioneered enhanced services and engaging customer experiences (CX) through innovation. In its growing popularity, artificial intelligence (AI) is further revolutionising the industry with advancements in machine learning, predictive analytics, and natural language processing...

The global energy transition and the need for deep decarbonisation of our economies have paved the way for a new age of electrification. This will have a profound impact on the electricity industry compared to the experience of the past...

Geoffrey Lash
Geoffrey Lash

Commercial client onboarding as a competitive advantage

28 May 2024 Financial institutions have consistently neglected and understaffed client onboarding and client life cycle management (CLM) activities, leading to suboptimal client experiences. While the outlook for mergers and acquisitions anticipates a soft rebound in the latter half of 2024, the banking...

Article by Bern Bautista From database administration to fending off cyber threats, my career has evolved significantly as I've navigated the complex landscape of cyber security. As a Senior Security Operations Centre (SOC) Analyst at CGI, I take pride in...

Teri Musick
Teri Musick

Adapting to AI: Applying Agile techniques in government

15 May 2024 Artificial intelligence, if agencies implement it strategically, could have a profound influence on how government agencies operate and interact with their user communities. Indeed, AI is already having an impact where agencies have begun to leverage its capabilities. AI is...

Global Trade Review (GTR), a leading publishing and events company covering the global trade industry, has recognised CGI Trade360 as the “Best Trade Finance Software Platform” for 2024. CGI received the honor at the GTR Awards 2024 gala in the...

Abhay Deshmukh
Abhay Deshmukh

Navigating the integration of AI with anti-money laundering

12 May 2024 As financial crime continues to increase, banks are working to improve their risk-based anti-money laundering (AML) strategies. Because of the extensive data required for AML regulatory compliance and the growing intricacy of criminal methods, banks are under pressure to continually...