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Better visibility and traceability into your end-to-end IT and business processes—with service providers and within your own departments—is critical to delivering greater value to the business. CGI ServiceInsight is a powerful service integration and management (SIAM) platform that uses data analytics to provide deep insights into your operations so you can work smarter.
CGI ServiceInsight offers a single-pane-of-glass view to support decision making and governance through measurable experience level agreements (XLAs). It creates a digital front office through a unified omni-channel gateway for all business services requests to optimize the end-user experience. In addition, through DevOps and automation, services from the catalog can be deployed rapidly.
100+
Integrations over APIs, SaaS and SOA
500+
Ready-to-use KPIs
50+
Service catalogs
