CGI’s cyber defense program for urban and rural communities includes five services

Our Cybersecurity Municipal Framework is purpose-built for municipal operations, combining deep local expertise, global threat intelligence and leading technology partners to deliver end-to-end protection across the full security lifecycle—from risk assessment and continuous monitoring to rapid incident response, staff training and Zero Trust implementation.

Threat assessment & posture review

We provide a tailored Threat Assessment & Cyber Posture Review specifically designed for municipal environments, covering IT, OT, IoT, and cloud or hybrid assets, along with a clear, prioritized roadmap to strengthen resilience. Municipalities gain a clear, actionable plan for remediation and investment.

 

Managed Detection & Response (MDR)

CGI’s MDR service provides 24/7 monitoring, threat hunting, incident triage and response, delivered by a Canadian-based SOC and customized for municipal infrastructures. This means reduced mean time to detect and repair (MTTD/MTTR) and faster containment before service disruption.

 

Exposure management

Our Exposure Management program continuously prioritizes vulnerabilities, aligns patching with municipal maintenance windows and links remediation to threat and risk data. The result is fewer exploitable vulnerabilities and minimal operational disruption.

 

Cyber awareness

CGI offers role-based cyber awareness training for municipal staff combined with tailored briefings for Council and senior leadership, all designed for the municipal environment and focused on building a resilient security culture. Greater leadership awareness leads to fewer human-error incidents and stronger governance.

 

Zero Trust

We help municipalities implement Zero Trust fundamentals, including assessing identity and device posture, defining segmentation, applying least-privilege access and building a roadmap tailored to municipal service architecture. The result is a modern security posture that supports digital services and hybrid operations.

 

We provide a tailored Threat Assessment & Cyber Posture Review specifically designed for municipal environments, covering IT, OT, IoT, and cloud or hybrid assets, along with a clear, prioritized roadmap to strengthen resilience. Municipalities gain a clear, actionable plan for remediation and investment.

 

CGI’s MDR service provides 24/7 monitoring, threat hunting, incident triage and response, delivered by a Canadian-based SOC and customized for municipal infrastructures. This means reduced mean time to detect and repair (MTTD/MTTR) and faster containment before service disruption.

 

Our Exposure Management program continuously prioritizes vulnerabilities, aligns patching with municipal maintenance windows and links remediation to threat and risk data. The result is fewer exploitable vulnerabilities and minimal operational disruption.

 

CGI offers role-based cyber awareness training for municipal staff combined with tailored briefings for Council and senior leadership, all designed for the municipal environment and focused on building a resilient security culture. Greater leadership awareness leads to fewer human-error incidents and stronger governance.

 

We help municipalities implement Zero Trust fundamentals, including assessing identity and device posture, defining segmentation, applying least-privilege access and building a roadmap tailored to municipal service architecture. The result is a modern security posture that supports digital services and hybrid operations.

 

Municipal challenge How we help
Legacy systems and OT integration Comprehensive threat assessment and exposure management across both IT and OT environments.
Limited staff and constrained budgets A managed-services model that delivers enterprise-grade protection at an affordable cost.
Leadership buy-in Council-level training paired with clear reporting to support informed decision-making and accountability.
Compliance and regulations A structured posture review that ensures alignment with federal and provincial standards, such as the Enhancing Digital Security and Trust Act, 2024 (Bill 194) in Ontario.
Citizen trust and transparency Continuous protection and clear reporting reinforce reliability and public trust.

 

 

Municipalities deliver essential services that citizens rely on, including utilities, transportation, emergency response and e-services. When cyber incidents occur, the impact extends across the entire community, causing service disruptions, safety risks and erosion of public trust. The path to cyber resilience includes inherent challenges that many municipalities are struggling to address.

 

CGI’s experts work closely with mayors, deputy mayors and councillors to develop a comprehensive defense posture and strengthen organizational resilience against an evolving threat landscape.

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CGI Team
Team work
Local presence and proximity model Onshore experts across Canada with a deep understanding of provincial and municipal realities. Public sector experience Extensive knowledge of government operations and critical infrastructure. End-to-end capabilities Support across the full cybersecurity lifecycle, from strategy to operations to incident response. Managing 150 alliances and leveraging vendor products to build tailored solutions for municipalities.
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