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Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19

As we enter an era of massive change in utility retailing, read about the eight significant ways in which the landscape will begin to change and evolve.

In 2019, we conducted in-person interviews with 127 utilities client executives, who cite consumer demands, cybersecurity, optimizing operations, evolving for greater agility, and digital strategies as dominant drivers this year.

As we enter an era of massive change in utility retailing, read about the eight significant ways in which the landscape will begin to change and evolve.

Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 127 in-person interviews with utilities executives to learn more about their top trends and priorities.

Each year, CGI meets face-to-face with business and IT leaders to hear their perspectives on the trends affecting their organizations. In 2017, we conducted 116 in-person interviews with utilities clients to hear more about their top trends and priorities.