Our RPA automations optimize the digital employee experience by handling tasks and sequences that do not require human intervention, freeing employees to focus on higher-value work .
CGI helps clients adopt emerging technologies, such as advanced analytics, artificial intelligence, RPA and Blockchain to drive new business models, services and products, reinvent customer touch points and address increasing cyber threats and regulatory demands.

As reflected in the CGI Client Global Insights, organizations have an accelerating need to become digital to meet customer expectations. As an essential enabler of digital transformation, automation technology is being used increasingly to:

  • Allow employees to focus on high-value work that optimizes the customer or citizen experience

  • Boost productivity, reduce costs, improve quality, increase security and enable real-time operations

  • When combined with advanced analytics, the Internet of things (IoT) and artificial intelligence (AI), enable entirely new business models

CGI helps clients identify and apply the right automation technologies to advance their digital agenda—from robotic process automation (RPA) to algorithmic automation to AI that ultimately will emulate full human cognition and empathy—no matter where organizations are on their automation journey.


Intelligent Automation Framework