Top trends and priorities center on governance and modernization to drive compliance and growth

We met with 117 corporate and transaction banking executives to understand their top priorities and how they are adapting to key trends shaping their organizations. This year, digital transformation increases in importance as an industry trend, as executives seek to achieve the following business and IT priorities:

  • Manage risk and compliance
  • Enhance data governance and management
  • Drive sustainable growth
  • Modernize infrastructure and applications

Digitization accelerates cloud usage, AI and agility

85%
use the cloud to store business and customer data
43%
rate their operating model as highly agile in addressing digitization
26%
are in the implementation stage for traditional AI

Data, economic shifts, macro trend risks also top of mind

  • 94%
    are reporting on the country of residence for data assets
  • 54%
    are producing results from their data privacy and protection strategies for their partner ecosystems
  • 35%
    say a shifting world economic order, including supply reshoring, has a major impact on the organization
  • 31%
    are enhancing digital transformation, automation and AI adoption to minimize risk arising from macro trends
Executive overseeing corporate transaction banking on a laptop

Digital leaders* excel with data strategies and agility

Organizations generating expected results from their digitization strategies—the digital leaders—share common attributes that enable them to accelerate outcomes compared to others.* For example, in corporate and transaction banking, digital leaders:

eye with connectors icon

Produce results from their data privacy
and protection strategy
extending to the ecosystem

+40pp

vs. others*

Retail banking digital attribute 2

Have a holistic data strategy extending to the ecosystem

 

+38pp

vs. others*

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Business models are highly agile to adapt to digitization

 

+31pp

vs. others*

* "Digital leaders” are those producing expected results, and “others” are those building or launching their digital strategies.

pp = percentage points

At CGI, we work with corporate and transaction banks to improve efficiencies, enhance the customer experience, manage risks and drive sustainable growth through digital technologies. Learn more:

 

Business & Strategic IT Consulting    Digital transformation    Artificial intelligence   Cybersecurity  Managed IT services