Retail and consumer services

Balancing cost reduction and innovation in tough economic times

Heightened customer expectations, increased globalization, large-scale consolidation and tough economic times are pressuring retailers and consumer service organizations to reach new markets, attract and retain customers, and drive cost reductions. CGI helps clients adapt and evolve through business and technology transformation. We build, implement and manage complex business and IT systems critical to success in today’s changing marketplace. Our comprehensive retail and consumer services for retail, entertainment, publishing, technology and media companies transform operations in areas such as store systems, merchandise systems, supply chain, e-commerce, enterprise resource planning and concept-to-consumer collaboration.

Experience and expertise

• Services provider to 250+ retailers
• 500+ professionals dedicated to the retail and consumer services industry
• Full outsourcing services provider to consumer service clients in the entertainment, publishing, technology and media segments

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