Achieving operational and service excellence

Leading utilities are focused on moving to more customer-centric business models and achieving operational excellence. Advancing technologies, such as smart meters and grids, cloud computing, big data and social media, create opportunities to launch new products and services and deliver better service. At the same time, technology is a key enabler for driving operational improvements that cut costs, generate competitive advantages, improve regulatory compliance, increase security, and drive the effective response to climate change and extreme weather.

CGI offers services and solutions across the utilities industry, including the electricity, downstream gas, and water and waste sectors. We have deep experience in both regulated and unregulated markets and have formed long-term client relationships with the world’s largest utilities. We partner with utilities to deliver innovative technologies that meet current and future requirements and help ensure long-term growth and success.

Experience and expertise

  • Major presence across the Americas, Europe and Australia, with 6,000+ professionals dedicated to the industry
  • Working with 250+ clients worldwide and a partner to 8 of the 10 largest utilities in both Europe and North America
  • Designed and built 11 of the 17 central energy market systems in the world today
  • Provider of asset, resource and workforce management systems for 60 of the top 100 utilities in North America
  • Long-term outsourcing relationships with clients such as EDP (Portugal, Spain, Brazil, U.S.), Elexon (UK), and EDF and GDFSuez (France)
  • Support for large, well-known smart grid projects such as InovGrid (Portugal) and Low Carbon London (UK)
  • Innovative smart data services for smart metering deployed by a majority of electricity suppliers in the UK
  • Appointed as data services provider for the rollout of 53 million smart gas and electricity meters in the UK
  • Renewables Management System that now controls more than 6,000 turbines in nearly 300 windfarms in 9 countries across 3 continents
  • Key partner to EDF for the management of its nuclear, hydro and thermal plant maintenance systems in France
  • Named as a leader in the IDC MarketScape: Worldwide IT Professional Services for Utility Smart Grid 2014 Vendor Assessment