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Each year we produce the Insights to Action report to present the high-level findings of the CGI Client Global Insights and the actions we are taking to help clients achieve business outcomes in a faster and more holistic way.

This year’s report is published at a unique time in our history. The report demonstrates clients’ evolving business and IT priorities in the midst of the pandemic, and the rapid action they have taken to overcome challenges and continue to create value for their customers and citizens.

Here is an overview of the topics covered:

  • Summary of the CGI Client Global Insights, which captures 1,447 executive conversations to provide a global antenna of industry best practices to improve returns on IT and business investments

  • Overview of the Respond. Rebound. Reinvent. initiative, helping clients respond to unprecedented challenges, rebound effectively, and reinvent ways of working

  • More than 40 client stories and testimonials that share a snapshot of how we help clients across the industries we serve

Titled Insights you can act on, the report demonstrates how we bring together a deep knowledge of industry trends and our clients’ business and IT priorities with a client-first commitment to build strategies and deliver services solutions that help achieve tangible and measurable outcomes.