Banks face increasing pressure to increase revenue, lower operating costs, strengthen resilience, and demonstrate measurable value from AI while keeping pace with evolving regulatory expectations. Progress is often slowed by outdated core systems, fragmented data, manual processes, and insufficient governance for using AI safely.

Using generative AI, agentic AI and other advanced technologies, we help banks transform the workflows and systems that matter most—from customer onboarding and payments to lending, trade finance, financial crime, and wealth management. We combine in-depth banking expertise, innovative IP, and end-to-end IT and business consulting services to simplify operations, strengthen core platforms, and embed trusted AI with clear governance.

Systèmes complexes et critiques

Business outcomes include:

  • Faster onboarding
  • Higher straight-through processing
  • Fewer exceptions
  • Stronger risk controls
  • Better credit decisioning
  • Faster reporting
  • Higher employee productivity

Because we help run the solutions we build, we design them from the outset for performance, resilience, auditability, and measurable results.

Why CGI?

  • Deep banking domain expertise: We bring experience across retail banking, corporate and transaction banking, capital markets, wealth and asset management, trade finance, payments, and credit management.
  • Build-run-improve modernization model: We design, implement, operate and continuously improve core banking platforms in regulated production environments—going beyond strategy and pilots to reduce legacy complexity.
  • Workflow-led modernization: We focus on reengineering workflows critical to driving value in banking, including bank customer onboarding, KYC in banking, credit decisioning, payments processing, disputes management, trade finance document checking, anti-money laundering monitoring, fraud investigations, collections management, wealth advisor servicing, and regulatory reporting.
  • Proven banking IP and accelerators: We offer industry-leading banking solutions, including CGI All Payments, CGI Trade360, CGI Credit Studio, CGI Hotscan360 and CGI Wealth360, supported by AI, data, cybersecurity and cloud capabilities.
  • AI governance and data controls: We help banks strengthen AI governance through improved data governance, data lineage, model risk management, privacy, data sovereignty, audit trails, human oversight, and regulatory accountability.
  • Risk and resilience in banking: We help banks reduce risk and strengthen operational resilience through banking compliance, risk management, fraud detection, and regulatory reporting.
  • Run-the-bank and change-the-bank capacity: We support banks through application services, managed services, business process services, GCC models, vendor consolidation and global delivery with local accountability.
  • Broad banking technology ecosystem: We work across Microsoft, AWS, Google, Salesforce, Snowflake, Databricks and banking-specific partner solutions to support cloud-native and composable banking platforms.
     
We support
15
of the top 20 banks and have maintained relationships with our top 10 banking clients for nearly 30 years on average.
We have
40+ years
of payments infrastructure experience, including real-time payments and open banking.
CGI Trade360 supports
244,000+
portal users in 95+ countries.
 
Our portfolio management, investment fund and asset management solutions support approximately
$1.6 trillion
in assets.

CGI - Banking – We’re just two steps away

We're just two steps away—supporting the banking services you rely on every day.

From solutions that prevent fraud and simplify payments, to digital services that help plan for retirement, we work behind the scenes with banking organizations to help them stay connected, resilient and ready for the future.

Resilient in crises. Flexible in change. Essential every day. Our insights enable organizations to achieve their business and mission outcomes—turning data into action and innovation into results.

Banking: Everywhere Life Happens

Banking is evolving beyond apps and accounts into intelligent ecosystems that support transactions and financial decisions wherever life happens.

Drawing on insights from the 2026 CGI Voice of Our Clients research and industry experience, this Industry Foresights video examines how banks are embedding intelligence into operations, modernizing core systems, leveraging real-time data and preparing for a future of autonomous, embedded and decentralized banking.

Voice of Our Clients: What banking leaders are acting on now

Insights from 342 client conversations reveal top priorities shaping banking

Reengineering for value with data and AI

81%
cite technology and digital acceleration as high impact

While digital transformation is accelerating, many banks face challenges in converting strategy into measurable outcomes.

Formalizing AI strategies

53%
have a holistic AI strategy for the internal enterprise

AI strategies are becoming more formalized, but banks face the challenge of scaling trusted AI beyond isolated use cases.

Managing legacy complexity

46%
say legacy systems are a significant challenge

Modernization remains essential to improving agility, resilience, and transformation outcomes.

Discover more 2026 Voice of Our Clients insights

Focused expertise

We provide in-depth expertise across key banking sectors that helps you drive performance, value and growth.
Capital markets
Corporate and transaction banking
Payments
Retail banking and consumer finance
Wealth management
AI in banking

Proven solutions

Our intellectual property-based solutions help you accelerate innovation and drive operational excellence.
CGI All Payments
CGI Credit Studio
CGI Hotscan360
CGI PayPartner360
CGI Trade360
CGI Wealth360
View all banking solutions

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