Business agility leaders sense and respond to change at speed and scale to accelerate value creation. In this paper, we explore the attributes of both digital leaders and business agility leaders and share ways to continuously seize the right opportunities...
In this paper, we offer insights and recommendations for retail organizations to create differentiated value faster through relevant innovation, agility and cost reduction.
Technology has become a key enabler for new work practices that promise to shape the future of work for years to come.
Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19
In 2019, we conducted in-person interviews with 124 client executives in the retail banking sector are focusing on digital channel adoption, the demand for omni-channel services, and the need to manage security, regulation and aging infrastructure.
In 2019, we conducted in-person interviews with 70 client executives in the transportation, post and logistics sector who cite becoming digital, protecting through cybersecurity, optimizing operations and modernizing legacy systems as dominant drivers this year.
In 2019, we conducted in-person interviews with 221 client executives in central and federal government who report that becoming a digital organization remains top of mind, cybersecurity continues as a constant factor, and data analytics is the fastest growing area...
In 2019, we conducted in-person interviews with 62 client executives in the corporate and transaction banking sector who cite evolving customer needs, as well as regulation, security, technology advances, and real-time payments and platforms, as dominant drivers this year.