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Tax, revenue and collections for state and local government
Tax and revenue agencies are under constant pressure to find ways to maximize revenue and efficiency and improve constituent services. They realize that achieving these goals requires taking a strategic view of their enterprise. Success only comes with the alignment of all elements of an organization—people, processes and technology—with an overall strategy.
For more than 25 years, CGI has helped tax, revenue and government collections clients transform their IT and business processes to achieve dramatic revenue increases in as little as 3-5 months after projects begin. The results have been certified by numerous governments, consistently showing an increase in revenue of 10 to 45 percent. We also help our clients achieve higher levels of voluntary compliance by making it easier to do business with government. In addition, through our benefits-funded contracting approach, CGI has helped six states generate more than $2.25 billion in tax recoveries.
CGI has worked with over 25 tax, revenue and customs clients in federal, state, provincial and local governments across the United States, Europe, Canada and Australia. These relationships, and the many former senior government tax and revenue officials who work at CGI, give us a detailed, front-line understanding of client challenges.
Our focused offerings for tax and revenue agencies include:
- Collections - industry-leading, web-enabled solutions for collections, recovery and decision management such as our market-leading collections case management system, CACS®-G (Computer Assisted Collection System for Government) and Strata® decision engine, both part of CGI's Collections360 for Government suite
- Integrated tax - innovative systems that support taxpayer identification and registration, returns processing and taxpayer and revenue accounting through modern service-oriented, data-driven architectures
- Fraud prevention and audit - broad experience in helping government detect under-reporting, combat fraud and implement sophisticated, comprehensive audit solutions
- Benefits funding - leadership in benefits-funded projects where CGI is paid a fixed price only after attributable benefits measured by increased revenues are realized
- Consulting - professional advisory services performed by true experts to provide strategic vision and planning, operational assessments, business case development, business process renewal and change management.
For more information, contact CGI's tax and revenue practice.
- The next generation of tax and revenue enterprise solutions
- Tax and revenue management
- Tax and revenue management for local government
- Innovative solutions that combat retail tax fraud
- CACS and Strata for Government
- Collections and recovery
- Collections360 for Government
- Creative delivery and funding of government debt collection
- Increasing California revenues, transparency and taxpayer service through benefits-funded modernization
- CGI enhances Virginia performance, service delivery through reengineering of tax administration
Issue papers (PDF)
- A proven path for improving government debt collection
- Reshaping tax administration during tough economic times
- Centralized collections management
- The next generation of government debt collection practices
- Using modern technology to zap the tax zappers
- NASACT Report with CGI: Government Debt Collection: An Untapped Source for Increased Revenue and Sustained Fiscal Fitness