Wanting to increase their market share in the payment space and looking to modernize existing systems, a major U.S. large financial services institution approached CGI to help develop an innovative claims payment processing solution.
AI chatbot handles 500,000 conversations annually, resolving over 50% of inquiries and saving €2 million A large international financial services company, active in 11 countries worldwide, provides a range of services, including pensions, insurance, and banking, to millions of retail...