Top trends and priorities focus on improving care and reducing costs
We met with 76 health executives to understand their top priorities and how they plan to navigate these uncertain times. Healthcare executives cite budget pressures due to aging populations as the highest impact industry trend, while their top business priority is improving the patient experience via compliance and home support. Changing social demographics is the most impactful macro trend, reflecting related pressures on healthcare systems globally. Discover executives’ top trends, priorities and more.
Demographic shifts matter
76% cite high impacts of aging populations and talent shortages
Budget pressure solutions are needed
#1 trend related to aging populations was #3 in impact last year
Quality data is essential
83% cite data quality as a top data improvement area over the next 3 years
Use of cloud is growing
61% rely on cloud-based solutions, up from 35% in 2022
Improving care is the top priority
#1 business priority requires digitization and automation (#1 IT priority)
While 23% of executives are producing expected results from their digital strategies, progress has slowed in healthcare, dropping from 28% in 2022. When comparing insights from the 23% producing results (digital leaders) to those building or launching digital strategies (digital aspirants), common attributes emerge.
Digital leaders in healthcare have agile business models and aligned business and IT operations as levers to advance their digital transformation.
Have highly agile business model to address digitization and integrate new technologies
|
Digital leaders 29% |
Digital aspirants 6% |
Experience fewer
legacy system
challenges
|
Digital leaders 14% |
Digital aspirants 63% |
Closely align business and IT organizations to support strategy execution
|
Digital leaders 58% |
Digital aspirants 23% |
|
1
|
Align business and IT operations |
|
2
|
Re-evaluate your digital strategy |
|
3
|
Extend the scope of your digital strategy |
|
4
|
Increase automation use and sophistication |
|
5
|
Invest to attract and retain IT talent |
|
At CGI, we empower healthcare organizations to overcome challenges, optimize operations and improve patient outcomes. |