![Jean-Baptiste Branquart](https://www.cgi.com/sites/default/files/styles/expert_profile_thumbnail/public/cgi_headshot_blogger_jean-baptiste_branquart.png.webp?itok=TmJJpOnX)
Jean-Baptiste Branquart
Redefining your customer experience transformation strategy through innovation
2019-01-11
Recent surveys reveal that shoppers still significantly value interaction with a human sales assistant. According to the UPS Pulse of the Online ShopperTM study, almost 3 out of 5 shoppers...