Resource center

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David Kilgore

Child support at 50: transforming citizen experience through technology

May 5, 2025 This year marks 50 years since the implementation of the national child support program in the U.S. This golden milestone represents half a century of supporting children and families and improving economic and social well-being across the country, our territories...

David Crawford, CGI Federal
David Crawford

Achieving operational efficiency through portfolio rationalization, IT modernization and zero trust implementations

April 23, 2025 A seemingly endless number of moving parts face federal chief information officers and other IT leaders every day, and it can be tempting to approach initiatives as isolated efforts, just for the sake of simplicity. However, nothing happens in a...

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Financial Services

Cloud-native solutions bring hidden upside for CFOs

April 23, 2025 In the last 30 years, technology has become an integral and inseparable part of the business ecosystem, but measuring the return on investment for much of the spending has become nearly impossible. For Chief Financial Officers (CFOs), the game is...

Stephanie Ackman, CGI Federal
Stephanie Ackman

Enhancing security through IT modernization

April 21, 2025 Zero trust implementation and IT modernization are interconnected concepts that enhance cybersecurity and operational efficiency, respectively. When organizations undertake them together, as a coordinated initiative, the benefits can multiply well beyond what either one alone can do. IT modernization goals...

headshot of  Robert Kaehler
Robert Kaehler

Navigating operational challenges in universities and research organizations: The role of asset management

April 15, 2025 Universities and research organizations are at the forefront of innovation and education, yet they face numerous operational challenges that can hinder their ability to deliver quality services. From managing complex infrastructures to ensuring compliance with regulatory standards, these institutions must...

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Hriday Keni

Addressing federal agency challenges with AI-enabled video insights

March 19, 2025 Federal agencies face significant challenges in ensuring the safety, security and efficiency of their operations and infrastructure. Historically limited to labor-intensive and costly traditional methods of monitoring and inspection, such as hiring security personnel to patrol facilities or manually reviewing...

Tim Clements, CGI Federal
Tim Clements

Preventing fraud, waste and abuse in grant programs

March 7, 2025 Fraud, waste and abuse, a perennial problem for federal agencies, costs the government billions of dollars each year. The Government Accountability Office estimates that fraud alone totals anywhere from $233 billion to $521 billion in annual losses. Grant programs are...

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Louise Oliver

The power of purpose-built: why government-first solutions drive success

February 26, 2025 Governments face unique operational challenges that commercial enterprises simply don’t. From regulatory requirements and complex budgeting processes to the need for transparency and public accountability, state and local agencies require systems designed specifically for their mission-critical functions. Yet, too often...

Tighe O'Neill professional photo
Tighe O'Neill

Using AI to transform payment processing and repairs

February 25, 2025 In the digital world of banking and finance, smooth payment transactions and processes are core to success. Manual payment repairs, often labor intensive and error prone, are a prime candidate for transformation driven by artificial intelligence (AI). Implementing AI in...