In our latest Voice of Our Clients research, central and federal government leaders are focused on optimizing and protecting their operations. As they increasingly adopt AI to better serve citizens and improve efficiency, cybersecurity remains a top concern. Public sector leaders continue to face talent shortages and legacy system challenges in managing their large, complex IT environments.
With the goals of improving decision-making, productivity and agility, digital transformation requires a solid foundation of data, intelligent automation, AI, cloud and cybersecurity capabilities. CGI’s comprehensive services—from strategy to software as a service—help governments achieve tangible outcomes through ROI-led digital transformation. We collaborate with clients to think boldly and act pragmatically.
Citizen supply chain ecosystems are sprawling, interconnected webs spanning multiple industries, as well as local and national governments. They comprise complex networks of critical infrastructure, stakeholders, and processes. By understanding the interdependence of these segments, we help government leaders fortify the networks that help procure, store, transport and distribute essential goods and services to citizens.
Administrative & financial management
Budget, financial and acquisition management, enterprise resource planning (ERP); asset management (including digital assets); case, contract, and document management
Energy & environment
Energy market management; grid management; renewable energy management; environmental and natural resources management
Health & social services
Administrative systems, content management, electronic medical records, health analytics, patient-centered care management
Public safety & justice
National policing, crime prevention, courts, border management and protection (e.g., secure travel and border protection, e.g., visas, passports, customs, etc.)
Transportation & logistics
Rail, road and regional transit, intelligent transport systems, sustainable transportation
Tax & revenue management
Obligation recovery, integrated tax, collections management, taxpayer identification and registration, revenue accounting
- Case in point: Swedish Tax Agency extends partnership with CGI to deliver e-ID and electronic signature services
In addition to our technology expertise, we bring a deep understanding of the mission of government, including its programs, policies, and procedures. We also bring commercial experience from serving clients in 21 industry sectors.
Many of these industries not only provide critical infrastructure (e.g., banking, communications, food, health, manufacturing, transportation, and utilities) but technology trends in the private sector often translate to the public sector.
Additionally, the foundation of our responsible innovation approach is our collaboration with and proximity to clients. We co-create with clients and help our internal teams develop innovative ideas into scalable, repeatable business solutions.
