The mission of most agencies is to provide services, not to recover outstanding debts. Yet, many do generate revenue and have obligation recovery responsibilities, such as for court and traffic fines, permit fees, child support payments, unemployment insurance, benefit over payments, penalties, tuition and more. Without a strong focus on recovering debts, most governments are recovering significantly less than they could. As a result, states and municipalities are losing millions of dollars each year.

  • Obligation recovery – industry-leading, web-enabled solutions for debt recovery and decision management 
  • Fraud prevention and audit – broad experience in helping government detect under-reporting, combat fraud and implement sophisticated, comprehensive audit solutions
  • Benefits funding – leadership in benefits-funded projects where CGI is paid a fixed price only after attributable benefits measured by increased revenues are realized
  • Consulting – professional advisory services performed by true experts to provide strategic vision and planning, operational assessments, business case development, business process renewal and change management.

  • We have helped to improve tax administration for 6 national agencies in North America, Europe and Australia.
  • Our government clients have certified more than $5 billion in incremental revenue that would not have been collected without our projects.
  • CGI-developed systems have supported the City of New York since 1987 with the efficient enforcement and collection of $14+ billion for violations issued related to parking, red traffic lights, bus lanes, speeding and transit (subway and bus) regulations.