Smart phones, tablets and e-commerce have revolutionized the way people shop. As shopping behavior continues to evolve and customer expectations continue to rise, retailers face increasing pressure to implement seamless omni-channel strategies to improve the overall customer experience, enhance personalization and provide real-time benefits and offers. This is key to improving loyalty, differentiation and growth.

CGI is at the forefront of driving change in the retail and consumer services industry and works with some of the world’s largest brands, helping them to achieve effective digital transformation.

Delivering Value

We help you create distinctive, personalized and seamless customer experiences.

Our experts help you to streamline operations and deliver an enhanced customer experience. We work with our clients across their value chain to help them differentiate their offerings and build brand loyalty through value-added interactions across all channels. We help our clients enhance their supply chain, speed up time to market, drive innovation, leverage data to develop new products and services, connect mobile workforces, and capture and share in-store data with retailers.

We help you protect your customer relationships, brand equity and financial results from cyber crime.

At CGI, security is part of everything we do. We help you optimize risk reduction by assessing risks, and developing and implementing a systematic methodology that protects your business and enables you to operate with confidence.

We help you increase market agility and improve operational efficiency.

We help you transform your supply chain to increase flexibility, responsiveness and time to market. Our approach enables you to acquire end-to-end visibility across your supply chain and build information continuity through data integration across your value chain.